Items related to Achieving Excellence Through Customer Service
A best selling book by John Tschohl. Proven techniques and hundreds of practical ideas that develop customer satisfaction and loyalty- two ingredients to increase profits. Service leaders and champions of service can use this book to drive a service culture. Entrepreneurs who want to grow their businesses through a service culture will find these ideas valuable. John Tschohl's revised soft cover book provides a complete action plan for making quality service the central focus of the management strategy. It has been called an encyclopedia of customer service strategies and experiences.
"synopsis" may belong to another edition of this title.
- PublisherPrentice Hall Direct
- Publication date1991
- ISBN 10 013005125X
- ISBN 13 9780130051257
- BindingHardcover
- Number of pages736
- Rating
Top Search Results from the AbeBooks Marketplace
Stock Image
Achieving Excellence Through Customer Service
Published by
Prentice Hall Direct
(1991)
ISBN 10: 013005125X
ISBN 13: 9780130051257
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description Condition: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 39311079-6
Buy Used
US$ 4.00
Convert currency
Stock Image
Achieving Excellence Through Customer Service
Published by
Prentice Hall Direct
(1991)
ISBN 10: 013005125X
ISBN 13: 9780130051257
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description Condition: Good. Good condition. Good dust jacket. With remainder mark. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Seller Inventory # N18I-00379
Buy Used
US$ 5.77
Convert currency
Stock Image
Achieving Excellence Through Customer Service
Published by
Prentice Hall Direct
(1991)
ISBN 10: 013005125X
ISBN 13: 9780130051257
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description hardcover. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear . Seller Inventory # mon0000553181
Buy Used
US$ 1.99
Convert currency
Stock Image
Achieving Excellence Through Customer Service
Published by
Prentice Hall PTR, Paramus, NJ, U.S.A.
(1991)
ISBN 10: 013005125X
ISBN 13: 9780130051257
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description Hard Cover. Condition: Very Good. Dust Jacket Condition: Very Good. Jacket has light edgewear. Boards have minor shelfwear. Pages are clean, text has no markings, binding is sound. Size: 8vo - over 7¾" - 9¾" tall. Seller Inventory # 047106
Buy Used
US$ 5.00
Convert currency
Stock Image
Achieving Excellence Through Customer Service
Published by
Prentice Hall
(1991)
ISBN 10: 013005125X
ISBN 13: 9780130051257
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description Hardcover. Condition: UsedVeryGood. Hardcover; light fading and shelf wear to exterior; light fade spots to page edges; in very good condition with clean text, firm binding. Dust jacket shows light scuffing and shelf wear. Seller Inventory # 97999
Buy Used
US$ 7.21
Convert currency
Stock Image
Achieving Excellence Through Customer Service
Published by
Prentice Hall Direct
(1991)
ISBN 10: 013005125X
ISBN 13: 9780130051257
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description Condition: Very Good. 1619972557. 1/1/0001 12:00:00 AM. Seller Inventory # U9780130051257
Buy Used
US$ 5.64
Convert currency
Stock Image
Achieving Excellence Through Customer Service
Published by
Lebanon, Indiana, U.S.A.: Prentice Hall Direct
(1991)
ISBN 10: 013005125X
ISBN 13: 9780130051257
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description Hardcover. Condition: Good. Dust Jacket Condition: Very Good. hardcover in very good condition with very good dust jacket. highlighting. Seller Inventory # 121153
Buy Used
US$ 9.50
Convert currency
Stock Image
Achieving Excellence Through Customer Service
Published by
Prentice Hall Direct
(1991)
ISBN 10: 013005125X
ISBN 13: 9780130051257
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book. Seller Inventory # 61-013005125X-G
Buy Used
US$ 15.97
Convert currency
Stock Image
Achieving Excellence Through Customer Service
Published by
Prentice Hall Direct
(1991)
ISBN 10: 013005125X
ISBN 13: 9780130051257
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book. Seller Inventory # 25-013005125x-G
Buy Used
US$ 15.97
Convert currency
Stock Image
Achieving Excellence Through Customer Service
Published by
Prentice Hall Direct
(1991)
ISBN 10: 013005125X
ISBN 13: 9780130051257
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book. Seller Inventory # 13-013005125X-G
Buy Used
US$ 15.97
Convert currency