HOW 9: A Handbook for Office Workers - Softcover

James Clark earned a B.S. and an M.S. degree from the University of Southern California. He was a professor of business at Pasadena City College for 11 years and subsequently served as dean of the Business Division for 17 years. Before joining the Pasadena City College staff, James Clark was an assistant professor at California State University, Los Angeles, and a teacher at Burbank and La Puente High Schools. He also taught part-time in the extension programs at UCLA and USC. Besides holding memberships and offices in professional organizations such as the California Business Education Association, the National Business Education Association, Delta Pi Epsilon, and The Association for Business Communication, James Clark has conducted a number of communication seminars for the Culinary Union, the American Right of Way Association, Caltrans, the Canadian Right of Way Association, the Los Angeles Executive Training Program, and several large legal firms. He also has authored several articles on business communication. His most recent writing endeavors are two coauthored projects: HOW 12: A HANDBOOK FOR OFFICE PROFESSIONALS, 12e, and POWER: PROFESSIONAL WRITER'S ELECTRONIC RESOURCE published by Cengage South-Western. Other published college texts include CLARKS' ONLINE REFERENCE MANUAL (South-Western College Publishing); A HANDBOOK FOR BUSINESS PROFESSIONALS (Wadsworth Publishing Company); LANGUAGE AND WORD PROCESSING APPLICATIONS (Glencoe/McGraw-Hill); UNIVERSAL TRANSCRIPTION (PWS-KENT Publishing Company); and COLLEGE BUSINESS MACHINES (Gregg/McGraw-Hill).

I would adopt this book again. It is an excellent reference source in my business communication course as well as other courses. I would also adopt this book for my office management courses that focus on document creation.

We have been using another reference book for many years, and we are so impressed with the layout and ease of locating material in your text that we plan to switch to your text in the fall.

The text is quite inclusive in several senses of the word--the varied ethnic groups in our culture are represented, and the various regions of our country are evenly covered.

I am very impressed with the Solution Finder, which makes finding answers to specific English questions quick and easy.

(I) use the book now for several courses and will continue to do so as a mandatory text and as a resource...use in transcription, keyboarding, office procedures, business communications, international courses where students must write letters, memos, research papers, reports, attend meetings.